Emergency help
Worried about your pet right now?
During opening hours, call us and we will see your pet today. At night, weekends and bank holidays, our partner Thames Valley Pet ER has a vet on site.
Open six days a week
Call straight away if your pet has
These need a vet within the hour. If in doubt, ring: we would always rather hear from you.
- Collapse, fainting or a seizure
- Struggling to breathe or blue gums
- Bleeding that will not stop
- A swollen, tight belly in a dog, especially after eating
- A male cat straining to wee with little or nothing coming out
- Eaten something poisonous, such as chocolate, grapes, xylitol, lilies, antifreeze or human painkillers
- Hit by a car, even if they seem fine
- Rabbit not eating or not passing droppings for 12 hours
On the way in
1
Call before you set off
It lets the team prepare, and they may give you first aid advice for the journey.
2
Bring the packet
If your pet has eaten something, bring the wrapper, the plant or a photo of it.
3
Keep them still and warm
Use a blanket as a stretcher for larger dogs and a box or carrier for cats and rabbits.
4
Do not give human medicines
Ibuprofen and paracetamol are dangerous for pets, even in small doses.
- Monday to Friday
- 8am to 7pm
- Saturday
- 8.30am to 4pm
- Sunday
- Closed, emergencies by phone